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FAQ

What versions of Lightroom are required for these presets to work? We recommend Lightroom versions 5, 6, or the Creative Cloud (CC). They will also work with month-to-month subscriptions of Lightroom CC. 

Will these presets work with Lightroom 4? Yes. However, the fairy and snow effects only work in versions 5 or later. The radial filter wasn't introduced until version 5 and that's what we used to create the fairy and snow effects. 

Will these presets work with Photoshop or Photoshop Elements? These presets were exclusively designed for use with Adobe Lightroom software. 

Do you have any Photoshop Actions or Overlays? We're rapidly expanding and we plan to introduce these soon! 

How long will it take for my purchase to arrive? All purchases are available immediately, via secure digital download. 

I purchased your product, but I did not receive my download. All downloads are sent immediately after purchase. Please check the email attached to your form of payment. Please also check that your payment has gone through - particularly when using PayPal. 

How many downloads will I receive with my purchase? Each purchase comes with two lifetime downloads. 

Will I be enrolled in any type of month-to-month subscription service after I place my order? Absolutely not. Your order is not tied to any type of ongoing subscription. 

How can I become a featured photographer? We're always looking for new photos to highlight our presets. If you're interested in becoming a featured photographer, please send some samples (or a link to your Instagram, Facebook page, website, etc.) with brief letter of interest to maria@theluxelens.com.